Things that Happened in This Session
- This session was more interesting than usual because our team made a proper presentation and did thorough research on our topic, which we couldn't explain well in the last class.
- Hari sir explained some important topics including stakeholder mapping, why web mapping, and empathy mapping.
- The session ended sooner because we had a half-day on this Tuesday.
- Hari sir handed over his class to Vignesh sir, who is a senior tutor and an expert in design thinking, stakeholder mapping, why root mapping, and empathy mapping.
Things Vignesh Sir Taught Us
- What is a Stakeholder?
- A stakeholder is a person who can be directly or indirectly affected by or can affect a problem or product.
- For example, in the case of Dairy Milk chocolate, the shopkeeper is a stakeholder. They can affect the chocolate's availability by choosing not to purchase it.
- Types of Stakeholders
- Primary Stakeholders: Directly affect or are affected by the problem or product.
- Secondary Stakeholders: Indirectly affect or are affected by the problem or product.
- Creators and Victims
- Creators are those who create the product or solution.
- Victims are those who face the problem and are affected by it.
- What is Stakeholder Mapping?
- Stakeholder mapping involves identifying all the stakeholders and understanding their interests, influence, and impact on the project.
Additional Points
- We discussed how stakeholder mapping helps in understanding the needs and expectations of different stakeholders.
- Empathy mapping was also explained, which is used to understand the emotions, thoughts, and behaviors of users.
- The importance of root mapping was highlighted, which helps in identifying the root cause of a problem.
For more information, please refer to the embedded website provided.
Secondary Stakeholders
Secondary stakeholders are individuals or groups who are not directly involved with the problem or product but can still be influenced by or have an influence on it.
Creators and Victims
In the context of our problem, there are both creators of the problem and victims of the problem.